99bom Privacy Policy

1 Overview and Scope

This Privacy Policy applies to all personal data collected by 99bom in connection with your use of the website at 99bom.vu and all services made available through it. It covers data collected during registration, account use, payment processing, and customer support interactions.

The platform is designed for and available to players located in the Philippines. When you register an account, you are providing your personal data to 99bom as the data controller responsible for how that data is handled. This policy describes those responsibilities clearly so you know exactly where you stand.

If you have questions about anything in this policy, you can reach the support team via the contact details in your account dashboard. We will make reasonable efforts to respond to data-related queries within a reasonable timeframe.

2 What Personal Data We Collect

99bom collects personal data at different points during your use of the platform. The categories of data we collect include:

• Registration data: Your full legal name, date of birth, email address, mobile number, and a username of your choice.
• Identity verification (KYC) documents: A copy of your valid Philippine government-issued ID (such as a PhilSys national ID, passport, or driver's licence), and in some cases a selfie for identity confirmation.
• Financial and transaction data: Records of deposits made via Philippine bank transfer or e-wallets, withdrawal requests, account balances, and transaction history. All transactions are in PHP.
• Game activity data: Logs of the games you played, bet amounts, game outcomes, session durations, and related platform interactions.
• Device and technical data: Your IP address, device type, browser type, operating system, and session identifiers. This is collected automatically when you access the platform.
• Communications data: Records of messages exchanged with 99bom's customer support team.

We do not collect data that is unnecessary for the operation of your account. We do not collect financial instrument numbers (bank account numbers, card numbers) directly — payments are processed through the respective payment channels, which operate under their own security and privacy standards.

3 How We Use Your Personal Data

Personal data collected by 99bom is used for the following purposes:

We do not use your personal data to serve third-party advertising. We do not build marketing profiles based on your gaming behaviour for sale to external parties. If 99bom introduces any optional communication services (such as newsletters or promotional updates), participation will be opt-in and you can withdraw consent at any time through your account settings.

4 Identity Verification and KYC

KYC (Know Your Customer) verification is a mandatory requirement for all 99bom accounts. This is not optional — no withdrawals are processed on accounts that have not completed identity verification. The requirement exists to protect players, prevent fraud, and ensure that the platform operates responsibly.

Documents submitted for KYC are reviewed by authorised 99bom personnel and are stored securely. Access to KYC documents is restricted — only the personnel directly responsible for verification and compliance have access. Documents are not shared with third parties except where required to comply with applicable laws or to process payments through the appropriate channels.

If you believe your KYC documents have been handled incorrectly or you have concerns about how they are stored, contact 99bom support through your account for clarification.

5 Payment Data and Philippine Transaction Channels

All financial transactions on 99bom are conducted in Philippine Peso (PHP) through local payment channels. When you initiate a deposit or withdrawal, the payment is processed via the channel you selected — such as a Philippine bank transfer or a supported e-wallet. These channels have their own privacy and security policies governing how they handle your data on their end.

99bom retains records of your transaction history (amount, date, type, status) as part of your account data. This is used to manage your balance, resolve disputes, and comply with applicable record-keeping requirements. Transaction records are not shared with third parties for commercial purposes.

99bom does not store raw financial instrument credentials. Your payment channel account details are not retained on the 99bom platform beyond what is needed to process the transaction.

6 Data Security Measures

99bom uses industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. Specific measures in place include:

• SSL (Secure Socket Layer) encryption for all data transmitted between your browser and the 99bom platform
• OTP (one-time password) authentication for account login and sensitive account actions
• Access controls that limit which personnel can view specific categories of personal data
• Secure storage for KYC documents with restricted access
• Regular security reviews of platform systems and data handling processes

While 99bom takes data security seriously, no online system is completely immune from risk. You can contribute to the security of your own account by using a strong and unique password, not sharing your login credentials, and notifying support immediately if you suspect unauthorised access.

7 Cookies and Tracking Technologies

99bom uses cookies and similar browser-based technologies to manage user sessions, remember your preferences, and understand how players interact with the platform. Cookies are small data files stored in your browser when you visit the site.

The types of cookies used on 99bom include:

• Essential cookies: Required for the platform to function. These keep you logged in during a session and maintain basic platform operations. They cannot be turned off without affecting your ability to use the site.
• Functional cookies: Remember your language or display preferences so you don't have to reset them each visit.
• Analytics cookies: Used to understand which parts of the platform are most used, how long sessions last, and where players encounter issues. This data is used in aggregate to improve the platform.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in or using the platform normally. Analytics and functional cookies can generally be disabled without preventing basic access.

8 Sharing Your Data with Third Parties

99bom does not sell your personal data. We do not share it with external parties for advertising or commercial profiling. Your personal data may be shared only in the following limited circumstances:

• Payment processing: Transaction data is shared with the payment channels you use (local banks or e-wallet services) as necessary to process your deposits and withdrawals.
• Platform service providers: Technical partners who help operate the 99bom platform (such as hosting, security, or analytics providers) may have access to certain data as part of their service to 99bom. These partners are bound by confidentiality obligations and may only use the data for the specific purpose of supporting 99bom's operations.
• Legal requirements: We may disclose personal data if required to do so by applicable law, court order, or government authority. This type of disclosure is not something 99bom does voluntarily and only occurs when legally required.

Outside of these scenarios, your personal data stays within 99bom's controlled environment.

9 Your Rights as a Data Subject

As a player on 99bom, you have rights over your personal data. These include:

• Right to access: You can request a copy of the personal data 99bom holds about you.
• Right to correction: If your data is incorrect or out of date, you can ask us to update it. Some data (such as your registered name) may require supporting documentation before it can be changed.
• Right to erasure: In certain circumstances, you can request that your personal data be deleted. Note that some data must be retained for legal and regulatory record-keeping purposes even after account closure.
• Right to restrict processing: You can ask 99bom to limit how certain data is used, in cases where you dispute its accuracy or object to a specific use.
• Right to withdraw consent: Where data processing is based on your consent (such as optional marketing communications), you can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact 99bom support through the support channel available in your account dashboard. We will respond within a reasonable timeframe and will ask you to confirm your identity before making any changes or disclosures.

10 Data Retention

99bom retains your personal data for as long as your account is active and for a period thereafter as required by applicable laws and operational needs. Specifically:

• Account data is retained for the duration of your account and for a reasonable period after closure to allow for dispute resolution and compliance.
• KYC documents are retained as required under applicable record-keeping requirements related to identity verification and financial transactions.
• Transaction records are retained in line with legal and financial record-keeping obligations.
• Game activity logs are retained for the period necessary to support responsible gaming monitoring and dispute resolution.

When data is no longer needed for these purposes, it is deleted or anonymised in line with our internal data lifecycle procedures.

11 Updates to This Privacy Policy

99bom may update this Privacy Policy from time to time to reflect changes in our data practices, platform operations, or applicable requirements. When updates are made, the revised version will be published on this page with the updated date shown at the top.

For significant changes that materially affect how your data is used, 99bom will make reasonable efforts to notify you via your registered account. Your continued use of the platform after an updated policy is published constitutes acceptance of the revised terms.

If you have any questions about this Privacy Policy or how your data is being handled on 99bom, please reach out through the support channel available after logging in to your account. For related policies, see the Terms & Conditions and the Responsible Gaming page.